Privacy Policy

At B2B MANTRA, we are committed to protecting your privacy and ensuring the security of the information you share with us. This Privacy Policy outlines the types of data we collect, how we use it, how we store and protect it, and the rights you have regarding your personal information.

1. Information We Collect

We collect personal and business-related information only when it is necessary to deliver our products and services effectively. This occurs when you:

  • Purchase one of our software products
  • Use our SaaS (Software-as-a-Service) platforms
  • Submit any form through our website, such as contact, support, or feedback forms

The types of information we may collect include:

  • Full Name
  • Email Address
  • Phone Number
  • Business or Company Name and related details
  • Uploaded files or documents (if required for software functionality)
  • Usage data and activity logs on our SaaS platforms

We do not collect any unnecessary or irrelevant information beyond what is needed for service delivery and improvement.

2. How We Use Your Data

The information we collect is used strictly for the following purposes:

  • To deliver purchased software and provide access to our platforms
  • To offer customer support, training, and product updates
  • To manage billing, account status, and service-related communication
  • To improve our software functionality and user experience (only using internal tools)

Important: We do not send unsolicited marketing or promotional emails. All communications are service-related and essential to your account or usage.

3. Data Storage & Security

We take data protection seriously. Your data is stored securely on our self-managed servers located within India. To ensure confidentiality and integrity, we implement:

  • Encryption for data transmission
  • Secure server configurations and access control
  • Regular backups and vulnerability checks
  • Internal policies governing data handling and access

Only authorized personnel have access to your data, and we continuously monitor our infrastructure for potential risks.

4. Third-Party Tools & Services

While we manage your data internally, we may use a few external tools to enhance service delivery. These tools may collect limited data as necessary for their function:

  • Calendly – For scheduling meetings or demos
  • Feedback Forms – To gather insights and service reviews
  • Internal Analytics Tools – To analyze usage trends and improve our platform

We do not sell, share, or rent your data to third parties under any circumstances.

5. Children’s Privacy

Our software and services are designed exclusively for business use and are not intended for individuals under the age of 18. We do not knowingly collect, store, or process personal data of minors. If we become aware that a minor has submitted personal data, we will promptly delete the information.

6. Your Rights & Choices

We respect your control over your personal information. You have the right to:

  • Access the personal data we have stored about you
  • Request correction if any information is inaccurate
  • Request deletion of your data (subject to legal and business obligations)
  • Cancel services and request removal of your account or profile

To make any such request, please email us at contact@b2bmantra.com. We aim to respond within 7 business days.

7. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, our services, or internal practices. Any modifications will be posted on this page, along with the updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please feel free to contact us:

Email: contact@b2bmantra.com